Banks: Fix your mortgage process by becoming truly digital

This article was originally published in February 2021. In light of a looming cost-of-living crisis, soaring inflation and spiralling interest rates, we feel it...

4min read


Article — Business banking

It’s time for incumbents to invest in web3

Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.

4min read

Episode 173

Podcast — Blockchain Insider

Insights: Engaging with DAOs

46min listen



What are payments rails? - Decoding: Banks

Ever wanted to know what’s going on behind the scenes every time we make a payment?

14min watch

Article — Payments

What use is fintech if you can't get online?

4min read


Episode 127

Podcast — Insurtech Insider

Insights: What could open insurance look like?

53min listen

Article — Insurance

Changing the perception of insurance

I recently heard someone suggest that ‘insurance is just like gambling.’ Bit of a stretch, but I could see their point. Both are fundamentally risk-based, and i...

5min read

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What is inclusive design? 11:FS Explores

Inclusive design is a mindset and a process that suggests that you should bring as many people as possible - and the most diverse of voices that you can - into ...

6min watch

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The next generation of financial services has to be truly inclusive

Hopefully, by now you’ve had a chance to digest some, if not all, of our inclusive design series.

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This is the final article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. The se...

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It's time for community investing to go mainstream

If I’d told you six months ago that you could guarantee an affordable electricity supply for your home, you wouldn’t have cared.

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Article — Retail banking

Banks: it's time to break free of your legacy tech

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