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Article

How to drive business value with design principles

When building and growing any new business, our thought process is challenged consistently to ensure the proposed course of action delivers a positive impact. W...

3min read

Article — Business banking

Why is it so hard for FS companies to get tech right?

Getting tech right in banks is hard. At 11:FS we get this because our experts have worked in some of the biggest financial services institutions and experience...

4min read

Article

Why it's time to take microservices to the next level

If you’ve ever worked with engineers, you’ll have heard them talk about microservices. A few years ago, you might’ve been left with the impression that they wer...

3min read

Article — Payments

New neobanks need to take bolder bets

3min read

Article

Customers don’t care for your corporate jargon

Word soup. That's the jargon used to communicate the story and values of a business. It's what we tell our clients to actively pay attention to and what to avoi...

3min read

Article

I’ve incentivised innovation, why aren’t my employees innovating?

Despite attempts to portray the opposite, traditional financial organisations are struggling to innovate. In fact in many cases they are having to spend a fortu...

4min read

Article — Payments

Pulse design process: Optimising for content discoverability

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ...

3min read

Article — Payments

Senior people need to understand technology

5min read