Customer Understanding

How to fix the homebuying nightmare
There’s no place like home. There’s no place like home. How many times do we need to click our heels together before buying a home becomes a reality?
4min read

Can neobanks reach the underbanked in Eastern Europe?
I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.
4min read

11:FS Pulse Report 2023
20min read

Why is Eastern Europe so underbanked?
4min read

What's needed for the next evolution of climate fintech?
COP 27 came and went last month. It’s now time to look back at what happened and what still needs to happen. What can the climate fintech industry in particular...
4min read

4 fintechs fighting the cost-of-living crisis
Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in...
3min read