Customer Understanding
How is fintech tackling football?
Tottenham Hotspur are completely cashless (and trophyless) at their new stadium. Lionel Messi has launched the ‘Messiverse’ in partnership with blockchain platf...
3min read
Cross-border payments: a race to the bottom
Customer-facing global remittance companies encounter a lot of threats. To compete and remain relevant, they will need to build sustainable moats. This is taken...
3min read
What’s the deal with microinsurance?
3min read
7 companies changing the UK mortgage landscape
The financial services industry has faced an enormous amount of disruption in recent years. We’ve seen significant changes everywhere from payments to current a...
3min read
What’s going on in African insurtech?
3min read
What next for the BNPL phenomenon?
Buy Now Pay Later (BNPL) has been taking the world by storm.
3min read
Don't get lost, renew your roadmap
At some point for every product, you’ll have gone through an initial period of exciting discovery. This is taken from our Unfiltered newsletter. Subscribe now ...
4min read
Why superstitions are important for financial services
We’re all aware of superstitions. Some of us a little more than others. Like digital finances, they don’t physically exist - but they’re far from a joke. Here a...
2min read
