Customer Understanding

Article — Insurance

How is fintech helping with customer stress?

This is the final article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. The se...

4min read

Article — Retail banking

Banks: it's time to break free of your legacy tech

You don’t have to spend much time in retail banking before you come across legacy systems - a catch-all term often used to explain why banks are so slow and unr...

4min read

Article — Insurance

Changing the perception of insurance

5min read

Article — Retail banking

Financial exclusion and the gender gap in the Middle East

A few weeks ago, we wrote an article about migrant workers in the Middle East and their access to financial services. We can’t continue the conversation about r...

4min read

Article — Payments

What use is fintech if you can't get online?

4min read

Article — Investment management

Can circular economies do what ESG couldn’t?

This is the second article in a three-part series on how fintech for good (FFG) is helping people and the planet. The first touched on consumer behaviour. If yo...

4min read