Customer Understanding

Article

How to fix the homebuying nightmare

There’s no place like home. There’s no place like home. How many times do we need to click our heels together before buying a home becomes a reality?

4min read

Article — Payments

Can neobanks reach the underbanked in Eastern Europe?

I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.

4min read

Report

11:FS Pulse Report 2023

20min read

Article — Payments

Why is Eastern Europe so underbanked?

4min read

Article — Business banking

What are our fintech predictions for 2023?

Happy 2023, fintech fans!

4min read

Article — Payments

4 fintechs and their winning social features

3min read

Article

What's needed for the next evolution of climate fintech?

COP 27 came and went last month. It’s now time to look back at what happened and what still needs to happen. What can the climate fintech industry in particular...

4min read

Article — Payments

4 fintechs fighting the cost-of-living crisis

Around the globe, millions are feeling the pinch as the cost-of-living crisis continues. The biggest fall in living standards since records began is forecast in...

3min read