Onboarding
Onboarding journeys from 4 of our favourite US fintechs
Biggest nothing-statement of the year: onboarding is important. As I recently covered here, over 50% of digital retail banking customers got bored and switched ...
3min read
Best in class onboarding
Onboarding comprises of the processes by which a consumer or business becomes a customer. The term applies to the end-to-end journey, from a customer seeking in...
20min read