Financial inclusion

Article — Investment management

Can neobanks reach the underbanked in Eastern Europe?

I wrote about the underbanked phenomenon in Eastern Europe a few weeks ago. Mainly I talked about which basic services are used, not used, and why.

4min read

Article — Retail banking

Why is Eastern Europe so underbanked?

4min read

Article — Payments

What use is fintech if you can't get online?

A couple of weeks ago I went into an overpriced London salad shop for lunch. Before I could part with my hard-earned money for some wilted spinach and avocado, ...

4min read

Video

Why is identity important in financial services? - Decoding: Banks

There are one billion people globally who can't prove their identity. That's a big problem for accessing financial services.

11min watch

Article — Payments

Serving the unbanked in Southeast Asia

3min read

Article — Retail banking

Making financial services better, faster, stronger

4min read

Article

Money and mental health: digital support, proactive interventions and data concerns

11:FS Account Executive and MQ Mental Health Ambassador Jamie Clements asks how banks can break the cycle of debt that afflicts those in poor mental health.

5min read

Article

No ordinary matter: Atom, will.i.am and the currency of trust

David and Leda sat down with Atom bank and special guest, will.i.am, to discuss banking, AI and why the most important role at a bank will be the CTO: Chief Tru...

5min read

Article

Money and Mental Health: What more can we do?

The link between poor mental health and money worries is well-known, as is the fact that all too often it can become a vicious circle.

5min read