11:FS Pulse Report 2024
The best product experiences and hottest trends in fintech, revealed.
Which companies led the way with their product design last year? And what should you keep an eye out for in 2024?
In the third annual 11:FS Pulse report, we look at the best UX from across the industry and preview the hottest trends on the horizon, with insights from experts at leading brands like Monzo, JPMorgan Chase, and Nationwide.
What's inside this year's report?
The best customer experiences of 2023
The gold standard of user journeys from last year in financial services. These are our Pulse Stars.
Emerging trends across the industry
Our experts and other industry leaders weigh in on the product trends that shaped the last 12 months.
What 2024 has in store for product and UX
From AI to personalisation, these are the innovations and products set to change the game this year.
Speaking with some true thought leaders in the product world unearthed fascinating insights about where the industry is headed.
Report author and Head of Product, 11:FS Pulse