The rise of the NeoTrust: making dying less expensive
Death. It's inevitable. It's also a financial nightmare most don't see coming. But what if you could save tens, if not hundreds of thousands of dollars during t...
Where's the retail banking revolution?
Stop obsessing over your competitors and get back to your customers
When launching a new product or improving an existing one, it's tempting for product teams to look at competitors as a starting point. But if the goal is to lau...
ChatGPT can revolutionise customer support and financial literacy across the globe
ChatGPT is unavoidable. Everyone has an opinion on it, but we haven’t yet scratched the surface of what it could unleash for financial services. Big banks are ...
How to fix the homebuying nightmare
The future is now: how AI will completely disrupt the customer experience
As a product manager at a prominent fintech company in London, the customer experience is never far from my mind.
How early-stage investors can navigate the most chaotic economy in living memory
At the beginning of 2022, many early-stage investors looked ahead with optimism as we emerged from the depths of the COVID-19 pandemic, and global economies sta...
It’s time for incumbents to invest in web3
Despite the global economic climate, a lot of banks and fintechs have dipped their toes into the crypto waters in recent months.