94. Insights: UX&UI - how do you build trust?
Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about user experience and user interfaces in insurance, and how insurers and insurtechs are working to build and maintain engagement with their customers. All this and much much more on today's Insurtech Insider!
Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about user experience and user interfaces in insurance, and how building a user friendly product can help attract and maintain a strong customer base. What does good look like? What are some horror stories, and should incumbents think like insurtechs when it comes to UX?
Joining us today are:
- Bea Elbert, IBM General Manager of Global Insurance
- Graeme Stoker, Chief Marketing Officer at Honcho
All that and much more on this week's episode of Insurtech Insider!
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This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
Special Guests: Bea Elbert and Graeme Stoker.