757. Insights: Can financial services change how people think about money?

40min listen

Kate Moody is joined by some great guests, from 11:FS, Nationwide, and Plum, to discuss how banks and fintechs can shape how customers manager their finances.

Our expert host Kate Moody is joined by some great guests to ask: "Can financial services change how people think about money?”

This week's guests include:

  • Jason Bates, Co-Founder, 11:FS
  • Rajan Lakhani, Head Of Public Relations, Plum
  • Stephen Bowe, Director - Digital Experience & Innovation, Nationwide

The way we manage money is incredibly complicated. Spend, save, invest, borrow, lend, pay-off – user journeys in financial services are all over the place

So – can financial services smooth out the journey and make it more effective for consumers, and is it the place of banks and fintechs to change how users prioritise and budget?

We put together a panel of experts to discuss: the status quo on services offered, how to build more intuitive options, and what the future could look like with more joined up thinking.

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

Special Guests: Rajan Lakhani and Stephen Bowe.