734: Insights: How important is trust to financial services in 2023?

48min listen

734: Insights: How important is trust to financial services in 2023?

Benjamin Ensor is joined by some great guests, from Atom Bank, Coastal Community Bank, and Vexi to talk about the value of trust to financial services.

Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: "How important is trust to financial services in 2023?"

This week's guests include:

  • Barb MacLean, SVP, Head of Technology Operations and Implementation, Coastal Community Bank
  • Cinthia Merlos, Co-Founder, Vexi
  • Mark Mullen, CEO, Atom

Trust is often considered to be the most important currency a financial institution can hold - but how it’s earned, how it’s lost, or even how it’s defined is much more difficult to determine.

In this show, we’ve put together a panel of amazing experts to discuss: how financial services players gain trust, how it is lost, and does trust still matter?

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It’s hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!

Special Guests: Barb MacLean, Cinthia Merlos, and Mark Mullen.