555. Insights: AI - Who will take on the responsibility of erasing human bias?

45min listen

Simon Taylor is joined by some great guests from Personetics, Zest AI, and Let's Chat Ethics, to talk about AI and machine learning in the context of financial services. The technology has been around for a while now, but how is it revolutionising financial services, in what aspects does it make the most difference and how do we avoid AI inheriting human bias?

Our expert host, Simon Taylor, is joined by some great guests to talk about AI and machine learning in the context of financial services.

We cover how AI/ML will change financial services, what the difference between AI & ML in Financial Services is, what the biggest benefits of AI/ML are, how do we work with bias and how far can we take it?

This week's guests include:

  • Amanda Cercas Curry, PhD student Heriot-Watt University in Edinburgh and co-host of the podcast Let's Chat Ethics
  • Teddy Flo, General Council, Zest AI
  • Dorel Blitz, VP Strategy & Business development, Personetics

All of this and much much more on today's episode!


This episode is sponsored by Temenos.
Temenos is the world’s leader in banking software, helping over 3,000 banks serve over 1.2 billion people. Our purpose is to make banking better. Together with our community, we make banks more successful, individuals better banked, and society better served. With our software banks can create more human digital experiences, hyper-efficient business models, and transform their back-office. Our clients are the highest performing banks with cost-income ratios which are twice better than the industry average.
Learn more at Temenos.com.

This episode is sponsored by Blueshift.
Customers expect more from their digital experience and their personal finance is no exception. Blueshift empowers fintech and financial institutions to create secure customer profiles and intentional, relevant experiences for customers. Whether in app, on site, in branch, or anywhere else, Blueshift’s SmartHub CDP helps brands like Lending Tree and ClearScore turn data into personalized experiences that increase retention, satisfaction, and revenue. Learn more about the Blueshift at[ blueshift.com](blueshift.com/11fs).

This episode is sponsored by WaveMaker.
This podcast is sponsored by WaveMaker, the industry's most open, API-driven low-code platform for hyper-accelerating embedded finance applications. Are APIs alone enough to broaden and scale your market adoption? Do you need customers to go live faster? How about self-serve capability in your partners' and customers' hands to build and customize their web and mobile experiences?

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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Special Guests: Amanda Cercas Curry, Dorel Blitz, and Teddy Flo.

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