545. Insights: How can tech and culture work together to shape the future of banking?

53min listen

545. Insights: How can tech and culture work together to shape the future of banking?

David Brear and Tim Heard are joined by some great guests from Innovate Finance and Customers Bank. Today we’re going to be following up on the discussion we had on our last After Dark event, where in one of the discussion rounds we talked about new banking business models, and what we will see being the driving force in companies going forward. Tune in to find out more!

Our expert hosts, David Brear and Tim Heard, are joined by some great guests to dive into all thing new banking business models.

We start by looking at what the industry looks like now. Where are we, what are the banking models that we’ve seen come out and how has the industry changed due to them? What is driving transformation and new business models, is it new tech, or is it that banks are trying to keep up with others, or is it down to customer expectations?

The second part of this conversation focuses on looking at digital transformation in the financial industries, and how we best take advantage of these and what the bank of the future will look like. How do we best take advantage of new business models?

Listen in to find out more about this and much much more!

This week's expert guests include:

  • Janine Hirt, CEO, Innovate Finance
  • Sam Sidhu, President & CEO, Customers Bank

This episode is sponsored by Temenos. Temenos is the world’s leader in banking software, helping over 3,000 banks serve over 1.2 billion people. Our purpose is to make banking better. Together with our community, we make banks more successful, individuals better banked, and society better served. With our software banks can create more human digital experiences, hyper-efficient business models, and transform their back-office. Our clients are the highest performing banks with cost-income ratios which are twice better than the industry average.
Learn more at Temenos.com.

This episode is sponsored by Blueshift.
Customers expect more from their digital experience and their personal finance is no exception. Blueshift empowers fintech and financial institutions to create secure customer profiles and intentional, relevant experiences for customers. Whether in app, on site, in branch, or anywhere else, Blueshift’s SmartHub CDP helps brands like Lending Tree and ClearScore turn data into personalized experiences that increase retention, satisfaction, and revenue. Learn more about the Blueshift at[ blueshift.com](blueshift.com/11fs).

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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Special Guests: Janine Hirt and Sam Sidhu.