537. Insights: After Dark: New World Order

59min listen

537. Insights: After Dark: New World Order

After Dark is back! On our latest instalment of Fintech Insider After Dark we talk all about innovation and how customers' lives, wants & needs have drastically changed in the last few months. Who is leading innovation, are we all longing for a Super App and what new business models have we seen disrupt the market?

Welcome to the latest installment of After Dark, called New World Order. We are joined by the best and the brightest in fintech and financial services industry to talk all about innovation. Innovation is happening faster than ever and fintech continues to be at the absolute forefront of it.

From having all your needs in one app, to ever changing banking business models, people's wants, habits and understanding of tech have evolved dramatically. And the fintech industry is way ahead of them.

Our fantastic panel conists of;


  • Louise Smith, Chief Digital Officer, Lloyd's

Panel 1

  • Sarah Kocianski, 11:FS Head of Competitor Strategy
  • Daniel Hegarty, Habito Founder & CEO

Panel 2

  • Jason Bates, 11:FS Co-Founder & Deputy CEO
  • Neri Tollardo, Strategy Director at Tinkoff Group

Panel 3

  • David Brear, 11:FS Co-Founder & Group CEO
  • Janine Hirt, CEO, Innovate Finance

The full agenda:

  • Jason Bates, What does Truly Digital mean?
  • Round 1: Who is at the steering wheel of innovation?
  • Round 2: Is the age of the Super App here?
  • Round 3: What are (or will be) the new business models coming out?

This After Dark is sponsored by UserTesting
UserTesting is a leading on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. The platform is used by many of the world's top fintech organisations, helping them deliver a seamless customer experience

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com!

Special Guests: Daniel Hegarty, Janine Hirt, Louise Smith, and Neri Tollardo.