424. Plaid: customer driven innovation, data access and US open banking

36min listen

424. Plaid: customer driven innovation, data access and US open banking

Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid to talk all things data, customer driven innovation, their European expansion and much more.

Sam Maule is joined by John Pitts, Policy Lead, and Niko Karvounis Product Lead at Plaid in another locked down interview.
Niko and John talk us through Plaid's superfast innovation to help banks and SMEs in the light of COVID-19, as well as their customer driven innovation strategy and the importance of data access and balancing speed and security in everything they do.

They discuss access to data and the growth of fintechs in the US outstripping Europe; the possibility of Open Banking in the US in the near future; their European expansion and much much more!

This podcast is brought to you by Mitek (NASDAQ: MITK). Mitek is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in computer vision, artificial intelligence and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists businesses operating in highly regulated markets to reduce financial risk and meet regulatory requirements while increasing revenue from digital channels. Financial services, marketplaces and other organizations around the world use Mitek to reduce friction creating the digital experiences their customers expect. Mobile Deposit® and Mobile Verify® are used by millions of consumers for check deposit, new account opening and more. The company is based in San Diego with offices in New York, London, Amsterdam, Barcelona, Paris and St Petersburg. Learn more at www.miteksystems.com.

This podcast is also brought to you by Equinix. Equinix is the world's largest data center & colocation provider, enabling fastest application performance, lowest latency and a digital ecosystem for financial services. Its platform of 200+ data centres worldwide protects, connects and empowers the mission-critical infrastructure for over 10,000 businesses.


The COVID-19 pandemic has created an immediate financial and operational crisis, permanently reshaping the financial services industry. This change must be swift and unavoidable - check out our research report to find out more: Info.11fs.com/covid19

Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Leda Glyptis and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking.

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Special Guests: John Pitts and Niko Karvounis.